Privacy Policy

1. Introduction

DreamSparrow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and related services.

2. Information We Collect

We collect information in the following ways:

Information You Provide

• Account information (name, email address, password)
• Profile information (avatar, job title, company name)
• Project and task data you create within the Service
• Communications with us (support requests, feedback)
• Payment information (processed securely by our payment provider)

Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (features used, pages visited, actions taken)
• Log data (IP address, access times, referring URLs)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that perform services on our behalf (hosting, analytics, payment processing)
• Team Members: Other users in your workspace as necessary for collaboration
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request portability of your data
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]

8. Cookies

We use cookies and similar technologies to collect information about your browsing activities. These help us provide you with a better experience, analyze how our Service is used, and personalize content. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]